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ThomasThomas (Okta, Inc.)  

what helpful hints do you have on Office 365

Best Answer chosen by Thomas (Okta, Inc.) 
ThomasThomas (Okta, Inc.) 
This document outlines two helpful hints that can be utilized by an Office 365 admin.

Helpful Hint #1    Have you ever made a mistake with a user and simply wanted to delete a user from an Office 365 tenancy?

This task is not as easy as deleting the user from the tenant administration pages.  In order to fully remove a user from the tenancy, one to two Windows Azure Powershell commands can be used in combination or in lieu of the delete at the Administration page.  The delete user at the Administrative page level merely puts the user in the deleted category but does not remove the user from the tenant.  The removal will occur after a 30 day period or by utilizing the Powershell command first allows an administrator to fully remove a user from an Office 365 tenant.  This task is complete utilizing two Windows Azure Powershell commands.


To place the user in the deleted category from a tenancy

Remove-MsolUser -UserPrincipalName user@domain.com -Force

To completely delete the user from the tenancy

Remove-MsolUser -UserPrincipalName user@domain.com -RemoveFromRecycleBin

Helpful Hint #2          Steps to avoid losing .onmicrosoft.com Administrative account when adding a new domain

When integrating a new domain with an Office 365 tenant, it is of particular interest to be diligent to not convert your existing administrative account until you have ensured you have the proper access.  The following screen shots show the areas to pay close attention to avoid converting your administrative account.

Step 1: Add your new domain

- continue as normal

Step 2: Verify your new domain

- continue as normal

Step 3: Add users to your account

- Here is where you need to be careful to skip either the entire step or at least your administrative account

- Either uncheck your administrative account or skip the entire step


oadmin.png
Step 4: Complete the domain addition process

Hopefully these helpful hints will assist you in your every day management of Office 365 and Okta integration.

Original Author: JT Stoker, Sr. Techical Consultant, Okta