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Mission ConnectorMission Connector 

Reactivating previously deactivated users

Hi,
Currently deactivated users need to be manually reactivated if the corresponding AD account is re-enabled. My question is: is there another way to do this? It would be great to just have a tick box in the AD import config that says "Reactivate users automatically if the AD account is re-enabled". It would save a lot of work.
Thanks
David
Krishnan VenkatramanKrishnan Venkatraman (Okta, Inc.)
Hi David,

It should work reactivating the account. What is your org name?

 
Mission ConnectorMission Connector
Hi,
It does work, I just don't want to have to have someone log in and manually reactivate an account every time we reenable someone in our AD. My org name is missionaustralia,
Darron HellmannDarron Hellmann (Okta)
Hi David

I've enabled an early access feature for your missionaustralia org that should assist with user reactivations going forward. All you should need to do now is re-enable the account in Active Directory and run an import. Once the import completes the user's account should reactivate in Okta.
 
Mission ConnectorMission Connector
Oh great, thanks. 
Wayne KalseyWayne Kalsey
We are actually experiencing a similar situation.  If an Active Directory account is re-enabled, we have to login to OKTA and link the OKTA user account back to the Active Diretory user account.  Is there a way this can be achieved automatically?
api-workday api-workdayapi-workday api-workday
There is a feature that can be enabled on your Okta org that changes this behavior
Josh McCoyJosh McCoy
David, could you enable this feature for my Org Infusionsoft?
Darron HellmannDarron Hellmann (Okta)
Hey Josh

You should be good to go. This early release feature has now been added to your org. Again, the workflow goes like this. If you re-enable a disabled Active Directory account and run an Okta import, that AD account should subsquently be re-activated in Okta.
Darron HellmannDarron Hellmann (Okta)
Hey Wayne

You should be good to go. This early release feature has now been added to your org. Again, the workflow goes like this. If you re-enable a disabled Active Directory account and run an Okta import, that AD account should subsquently be re-activated in Okta.
Marques StewartMarques Stewart
Hi - I've run into the same issue and would like the early access feature enabled on my org as well. Thank you. 
Darron HellmannDarron Hellmann (Okta)
Hey Marques

You should be good to go. This early release feature has now been enabled for your org.
 
Joshua LanzaJoshua Lanza
Would it be possible to have org scentair added to the early release?  I am having the same issue. A question though, does this bypass the activation/password changed email, or is it still sent to the user?
Darron HellmannDarron Hellmann (Okta)
Hi Joshua

You should be good to go. This early release feature has now been added to your org. Again, the workflow goes like this. If you re-enable a disabled Active Directory account and run an Okta import, that AD account should subsquently be re-activated in Okta. No activation email would be sent.
 
svcservicenowtst svcservicenowtstsvcservicenowtst svcservicenowtst
We just had this activated in our org, however, someone still has to login and re-run an import. Is there a way this can be done automatically? Right now we have the import setup to run every hour, but in some instances, we need our after hours helpdesk to do it and I really dont want to give them super Admin rights.
Priya RamPriya Ram
Would it be possible to enable this feature for my org GIA as well. Thanks!
Darron HellmannDarron Hellmann (Okta)
Hi Arulpriya

This feature is already enabled for your org. Just to confirm again, can you please provide the login URL you use to login to Okta. If you don't want to provide that in a public forum, you can open a ticket with Support and we'd be happy to jump on a call with you.
Jonny FordJonny Ford
Do you know when this will be added to the General Release? 

We're interested in this. 
Darron HellmannDarron Hellmann
Hi Jonny

We're currently in the process of converting that feature to GA. This feature can be safely enabled without issues.
Craft Brew AllianceCraft Brew Alliance
Hi Darron,

It would be greatly appreciated if you could enable this feature on the craftbrew org. Thanks! 
Darron HellmannDarron Hellmann (Okta)
Hi Craft Brew

This feature has been enabled.

***For anyone else that sees this post, if you provide your org name I will enable the feature for you. Or, you can submit a support ticket and we'd be happy to enable it for you.***
Craft Brew AllianceCraft Brew Alliance
Thanks Darron! I had some trouble with the support site's submit form on Friday so I appreciate the quick turn-around.
Deb WinkelmanDeb Winkelman
Please add this to my org networkhealthplan.  Thanks
Darron HellmannDarron Hellmann
Thanks Deb

This feature has now been enabled for your org: )
Eric BarkerEric Barker
I will need this feature enabled for the osmose domain. We have 594 deactivated users and have reactivated about 75 of those users. Thanks!
Darron HellmannDarron Hellmann (Okta)
Hi Eric

This feature has now been enabled for your org. However, this feature will only reactivate users from the point of enablement. If you're in a jam, please submit or call in a support ticket and we'd be happy to assist you.
Eric BarkerEric Barker
What should I request in the ticket? We are deff in a jam and need to have the users that were re-hired activated in Okta for our application - Service Now.
Mrinal SharmaMrinal Sharma
Please enable it for our org - newsuk
Darron HellmannDarron Hellmann (Okta)
Hi Mrinal

This feature is already enabled for the newsuk org.
Box Admin2Box Admin2
Please enable this feature for augusta.okta.com.
Darron HellmannDarron Hellmann (Okta)
Hi Box Admin2

This feature has now been enabled for your org.
Patrick SiqueirosPatrick Siqueiros
Would you be able enable this feature for ilogin.okta.com?
Darron HellmannDarron Hellmann (Okta)
Hi Patrick

This feature has now been enabled for your org.
Ryan KlingamanRyan Klingaman
Can I get this enabled for my org as well: carroll.okta.com
Ryan KossoRyan Kosso
Can I please have this activated for my org: cityofhenderson.okta.com
Darron HellmannDarron Hellmann (Okta)
Hi Ryan & Ryan

This feature has been enabled for both carroll.okta.com & cityofhenderson.okta.com orgs.
venkat kakanaboyinavenkat kakanaboyina
Can you enable this feature for my org: nimblestorage.oktapreview.com please..
Darron HellmannDarron Hellmann (Okta)
Hi Venkat

This feature has now been enabled for nimblestorage.oktapreview.com 
Eric JacksonEric Jackson
Can we get this enabled for bofu?
Leland AlcosibaLeland Alcosiba
Please enable this feature for prometheusreg-admin.okta.com
Darron HellmannDarron Hellmann
Hi Leiland

This feature has now been enabled for your prometheusreg.okta.com org.
Leland AlcosibaLeland Alcosiba
Thanks Darron!
AD AgentAD Agent
Hi Darron

Please enable this for ssni.okta.com.
Darron HellmannDarron Hellmann
Hi Carlo

This feature has now been enabled for your ssni.okta.com org.
AD AgentAD Agent
Awesome, thanks!
Brian PooleBrian Poole
please enable for biovnetus org
 
Darron HellmannDarron Hellmann
Hi Brian

This feature has now been enabled for your bioventus.okta.com org.
Okta Service AccountOkta Service Account
This feature isn't yet in GA?  It looks like you said it was being converted to GA over a year ago, but the issue is still plaguing us.

Please add the workflow to our two instances.  Thanks!
spectrumhealthsystems.okta.com
spectrumhealthsystems-sn.okta.com
Okta Service AccountOkta Service Account
Bump.

Was I a week too late for this request?  Looks like April 5 was the day to post!
Darron HellmannDarron Hellmann
Hi Nathan

This feature has now been enabled for your spectrumhealthsystems.okta.com & spectrumhealthsystems-sn.okta.com orgs.
 
Charles WaltonCharles Walton
Please enable for colpipe.okta.com
Darron HellmannDarron Hellmann
Hi Charles

This feature has now been enabled for your colpipe.okta.com org.
Justin JackowskiJustin Jackowski
Once a user account is deactivated (Example, AD account disabled and synced to Okta), will all of the passwords Okta was saving for that account be available if said account is reactivated?
ADAgent OktaADAgent Okta
Please enable this feature for thebe.okta-emea.com
Darron HellmannDarron Hellmann
Hi ADAgent Okta

This feature has now been enabled for your thebe.okta-emea.com org.
a-Mike Wagonera-Mike Wagoner
Is this feature still not in GA?  I'd like it to be enabled for 'abcsupply.okta.com' as well please.  Thanks!
Keith WorkKeith Work
Can you please enable this as an option for everyone? Meanwhile, if you can enable raisingcanes.okta.com, I'd appreciate it.

Thanks.
Kevin FlavinKevin Flavin
requesting this feature for onassignment.okta.com  Thanks!