Automatic provisioning of user Brittney Smith to app DocuSign failed: Could not connect to the API; service not available Skip to main content
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Abarna BalaramanAbarna Balaraman 

Automatic provisioning of user Brittney Smith to app DocuSign failed: Could not connect to the API; service not available

we get this error when we tried assignign the app to the user via a AD group. 
Adrian MocanuAdrian Mocanu (Okta, Inc.)
Thank you for reaching out to Okta Support, my name is Adrian and I'll be handling your case. 
Try going into the Provisioning tab on Docusign and test the API Credentials.