We've added additional OU's in AD - is there anything I can do to force a refresh so I can see the new OUs in Directory Settings Skip to main content
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Michael BrandleyMichael Brandley 

We've added additional OU's in AD - is there anything I can do to force a refresh so I can see the new OUs in Directory Settings

Best Answer chosen by Michael Brandley
Darron HellmannDarron Hellmann (Okta)
Hi Michael

Absolutely, if you go to Directory -> Directory Integrations -> Active Directory -> Import - and run a "Full" import, you should see the newly created OU in Okta.

All Answers

Darron HellmannDarron Hellmann (Okta)
Hi Michael

Absolutely, if you go to Directory -> Directory Integrations -> Active Directory -> Import - and run a "Full" import, you should see the newly created OU in Okta.
This was selected as the best answer
Michael BrandleyMichael Brandley
Thanks for the reply Darron.  I performed a Full Import but still did not see the new OUs when going back into Settings but when I closed out of the Domain and went back to Directory Integrations and then back to the Domain I was able to see the new OUs.  Thanks again.
Vipin VermaVipin Verma
In case Import is disabled and JIT provisioning is enabled, how would import work then ?