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Adam FellersAdam Fellers 

Password Change issue with MFA on Android Devices

An odd issue has been brought to my attention. We use Gapps along with Active DIrectory here and when a user changes their Password, the receive a prompt to update it on their Mobile Device which is expected behavior. The follow the Prompts which has them authenticate in Okta with the new Password, then they have to Verify using MFA. The issue however is if they select Okta Verify, input the Code, the page just hangs and they get a spinning wheel. If they select another Verification Method such as SMS, it accepts the Code and finishes Password update. Anyone else experience this?
Jaypee ManansalaJaypee Manansala (Okta)
Hi Adam,

Thanks for posting your inquiry in Okta Commnunity.

This issue still on our dev team and "still on progress" on resolving the issue. I will keep you posted on this issue once there is a resolution or patch.

Please let me know if you need any additonal information. Thank you.

Best,

JP