It's amazing that you contacted me today of all days.
It's taken 3 months of going back and forth with changing settings and trying to figure this out. But I finally figured it out today. Literally 15 minutes before you reply to this thread. I put 3 tickets into OKTA in regards to this and no one could give me an answer. Hopefully they read this thread...
The problem is related to Windows 10 and its elevated security. In this case, IE needs to be "Run as Administrator" for OKTA to correctly run the scripts.
You can test by right clicking IE and choosing "Run as Administrator"
1. Go to: %AppData%\Microsoft\Windows\Start Menu\Programs\Accessories
2. Right Click "Internet Explorer" and select "Properties"
3. On the "Shortcut" tab choose "Advanced..."
4. Check off the box to "Run as Administrator" and say "OK"
5. Re-open IE and OKTA should now properly run Template Plugins
Hopefully this will help. I'm sure there is a way to push out this feature to all computers in a domain for elevated privledges on IE but I haven't tested anything yet (Like I said... I just figured it out 15 minutes ago)
This thread has been very helpful in determining the cause of the issues we've been having. Experiencing the same thing with IE11 on both Win10 and Win7. I also have a case open with Okta regarding this. The problem on our end is that we can't have users running IE with elevated permissions. As of right now we have about 100 apps that aren't working...
Hey John... Yes, I have been still working on options but most do not fix the issue entirely. The problem is definitely elevated permissions. I have disabled UAC through group policy entirely but this cannot be done on Windows 10 as it causes extreme issue in regards to Metro Apps (windows embedded apps) such as photo viewer, calculator, etc.
I opened 3 different tickets with OKTA and each time they wrote back saying that they didn't support Edge... Which was not the browser in question. This issue has been very frustrating and the lack of feedback or acknowledgement from OKTA is concerning.