Is there more information about Samsung Galaxy and OMM? Skip to main content
https://support.okta.com/help/answers?id=906f0000000i08viac&refurl=http%3a%2f%2fsupport.okta.com%2fhelp%2fanswers
How satisfied are you with the Okta Help Center?
Thank you for your feedback!
How satisfied are you with the Okta Help Center?
1
2
3
4
5
Very Dissatisfied
Very satisfied
Enter content less than 200 characters.
Ask Search:
Ralph SmithRalph Smith 

Is there more information about Samsung Galaxy and OMM?

I'm interested in trying out Okta Mobile Device Management, but then I saw under known issues that a lot of functions won't work with Samsung Galaxy devices.  Since that's all we have this is a show stopper.  Is there any information on if and/or when those issues will be resolved?
Arturo HinojosaArturo Hinojosa (Okta, Inc.)
Hi Ralph,

Do you know if these devices support Android for Work? Do you know what version of Android they are running? What specific features do you need to support? AfW addresses several of the noted issues, and our AfW support will be EA this month.
Ralph SmithRalph Smith
Hi, They are mostly Samsung Galaxy S5s running Android 5.0 or 5.0.1. They aren’t specifically listed on Googles site, but they do say to contact them to ask about specific devices. The contact form on that page wasn’t working when I tried, so I’m not certain. The known issue I was referring to is actually in an Okta article about Android for Work (https://support.okta.com/help/articles/Knowledge_Article/Android-for-Work#issues) and it states: “Commands (deprovision, remote lock, reset password, etc.) do not work for Samsung Galaxy devices.” Since this was specifically about AfW I assume the problem won’t be resolved by it. All of the listed commands are important. Ralph
Raja NejemRaja Nejem (Okta, Inc.)
Here is a link to the supported functionality for each OS:
https://support.okta.com/help/articles/Knowledge_Article/Okta-Mobility-Management-Features-Matrix
Ralph SmithRalph Smith
OK thanks, that’s helpful. Ralph