Feature Request - Make phone/secondary email required field for account recovery registration. Skip to main content
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Eduardo Domdoma JrEduardo Domdoma Jr 

Feature Request - Make phone/secondary email required field for account recovery registration.

We are testing the account recovery and password reset feature in Okta. Noticed that the seconday email and phone fields are not required. If neither of these are on file, end user can’t use the forgot pwd or unlock account feature in Okta. Can we make these required fields?

Thanks,
Jhun
Adrian MocanuAdrian Mocanu (Okta, Inc.)
 Thank you for reaching out to Okta Support, my name is Adrian and I'll be handling your case.
You can make an attribute required in Okta by accessing Directory-> Profile Editor-> Okta - click on the Profile button, scroll down, search for the desired attributes and just check the  Attribute required box.
Eduardo Domdoma JrEduardo Domdoma Jr
I tried the steps below but it is not allowing me to check the “Attribute required” field. Thanks, Jhun
Justin SmithJustin Smith
I'm in Eduardo's boat, any update?
Eric TiptonEric Tipton
Ditto. Not that anyone at Okta reads or updates these..