We have successfully implemented the .jar for SSO for versions "7.0 and later"
We had to completely redo the seraph and okta-jira configs upon upgrading to 7.1.9. As well we had to recreate the SAML for the application in OKTA, but once those steps were taken it did end up working.
We are waiting for a thumbs up from OKTA support wise before we implement this into our production JIRA.
Has any one else had issues with JIRA authentication timing out? E.g. After 1-2 hours idle, users try to update an issue or navigate to a page, they get a connection error and are kicked out. Then Okta relogs them in. THis also happened to us in JIRA 7.8.10.
We've edited /opt/atlassian/jira/atlassian-jira/WEB-INF/web.xml and set a session-timeout of 480 minutes. Okta Security is also set to allow 8 hours while within the office.
Hi there, I'm trying to integrate Jira on Premise using OKTA, so far i have configure AD Agent, the users has been imported, Jira-on Premise app has been added and 3 users has been assigned to Jira App, and the configuration from "View Instruction" has been added to Jira config files. The problem is that when I try to login to Jira through okta (chrome plugin or throught web) it just gets back to Jira login page. I'm using Windows 2012 R2 / Atlassian Jira 7.2.2.
@Driton - Officially it apperas Okta supports up to 7.1.2, tho as per my experience it worked with 7.1.9. So 7.2.x is uncharted territory - tho if it didn't work, I would have expected an error message of some sort.
General steps are:
Modify param-values for login.url, link.login.url, logout.url in [jira_webdir]/WEB-INF/classes/seraph-config.xml
Modify <authenticator class=... in [jira_webdir]/WEB-INF/classes/seraph-config.xml
Copy okta-jira.jar to the [jira_webdir]/WEB-INF/lib directory
My suspicision is that something isn't right in your seraph-config.xml file.