Okta Verify Push MFA for VPN Access Skip to main content
https://support.okta.com/help/answers?id=906f0000000dfbyiao&refurl=http%3a%2f%2fsupport.okta.com%2fhelp%2fanswers
How satisfied are you with the Okta Help Center?
Thank you for your feedback!
How satisfied are you with the Okta Help Center?
1
2
3
4
5
Very Dissatisfied
Very satisfied
Enter content less than 200 characters.
Ask Search:
David BoarmanDavid Boarman 

Okta Verify Push MFA for VPN Access

Is there a way to force the use of OktaVerify Push for MFA instead of having the user choose between Okta Verify and Okta Verify Push during each login?
Emilian AldeaEmilian Aldea

Hi, David.
 Emilian here from Okta Support, thank you for contacting us.
 If this below is the prompt that the user is receiving, I'm affraid it is not possible to have it changed so it will only prompt for Push MFA. This is an expected behavior as it was built this way so it may offer the user the posibility of manually introducing the code, because in some instances it might take more than 30 seconds (depending on the internet connection) to receive the push notification and it might expire.

 Please let me know if you have any other questions or concerns regarding the matter.

 Best regards,

 Emilian Aldea,
Okta Support Team
emilian.aldea@okta.com

 

Okta_Verify_MFA

Benjamin CampbellBenjamin Campbell
I want the option to choose the behavior.  My users hate the extra unnecessary click.  If it doesn't send, users can always click to "retry".  You're coding around a problem that doesn't exist.
Oscar Pornprasert - AdministrativeOscar Pornprasert - Administrative
I second this. Or maybe do how DUO does it, where if the user cannot do push due to poor signal, they can enter their pin+password. In the password field.