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David BoarmanDavid Boarman 

Okta Verify Push MFA for VPN Access

Is there a way to force the use of OktaVerify Push for MFA instead of having the user choose between Okta Verify and Okta Verify Push during each login?
Emilian AldeaEmilian Aldea

Hi, David.
 Emilian here from Okta Support, thank you for contacting us.
 If this below is the prompt that the user is receiving, I'm affraid it is not possible to have it changed so it will only prompt for Push MFA. This is an expected behavior as it was built this way so it may offer the user the posibility of manually introducing the code, because in some instances it might take more than 30 seconds (depending on the internet connection) to receive the push notification and it might expire.

 Please let me know if you have any other questions or concerns regarding the matter.

 Best regards,

 Emilian Aldea,
Okta Support Team



Benjamin CampbellBenjamin Campbell
I want the option to choose the behavior.  My users hate the extra unnecessary click.  If it doesn't send, users can always click to "retry".  You're coding around a problem that doesn't exist.
Oscar Pornprasert - AdministrativeOscar Pornprasert - Administrative
I second this. Or maybe do how DUO does it, where if the user cannot do push due to poor signal, they can enter their pin+password. In the password field.
Jason LednumJason Lednum
Not sure if this is exactly what you're looking for but there is an option to enable allowing users to have the push sent automatically if they so choose. It has to be requested from and enabled by okta support (I believe possibly if your license supports it).