3rd Party Email Clients for G Suite GMail Skip to main content
https://support.okta.com/help/answers?id=9062a000000bmd8qai&refurl=http%3a%2f%2fsupport.okta.com%2fhelp%2fanswers
How satisfied are you with the Okta Help Center?
Thank you for your feedback!
How satisfied are you with the Okta Help Center?
1
2
3
4
5
Very Dissatisfied
Very satisfied
Enter content less than 200 characters.
Ask Search:
Jason HossJason Hoss 

3rd Party Email Clients for G Suite GMail

I am trying to set up a 3rd Party email client to connect to my Gmail (within G Suite) that has authentication through Okta.  I have tried macOS Mail as well as Airmail 3 and both complete the setup of the account via the Google/Okta portal (complete with the request for the 6 digit code) but, after setup complete, the account will not download mail and presents and authentication error.  Are there supported email clients that will be able to connect to Gmail accounts backed by Okta?
Adrian MocanuAdrian Mocanu (Okta, Inc.)
Thank you for reaching out to Okta Support, my name is Adrian and I'll be handling your case. 
Have you tried using Microsoft Outlook to setup your gmail account there? The integration should work properly.
Jason HossJason Hoss
That does not seem to work either.  The same is true for my iPhone configuration as well (running iOS 10).  Neither calendar nor mail work with the default calendar/mail configuration for G-Suite.   Jason Hoss
Jason HossJason Hoss
Turning on logging seems to indicate the source of the issue but I am unsure if this is Okta related or Gmail related.  I tend to think Okta simply because my co-workers have no problem with iOS or client email access. READ Dec 02 14:30:49.790 [kCFStreamSocketSecurityLevelTLSv1_2] -- host:imap.gmail.com -- port:993 -- socket:0x6100002a6ea0 -- thread:0x618000671d80 9.13 NO [ALERT] IMAP access is disabled for your domain. Please contact your domain administrator for questions about this feature. (Failure) Thanks, Jason Hoss On December 1, 2016 at 3:47:33 PM, Jason Hoss (jasonehoss@yahoo.com) wrote: That does not seem to work either.  The same is true for my iPhone configuration as well (running iOS 10).  Neither calendar nor mail work with the default calendar/mail configuration for G-Suite.   Jason Hoss
Gabriela SheehanGabriela Sheehan
Hi,

Have you  resolve this issue? I am about to roll out Gmail with Okta and I have a bunch of MAC users using native cllient and Outlook as well. Thanks, Gabby
 
Tim HegerTim Heger
This really needs to get solved. Most of our users either use MS Outlook or someother email client besides the web client from Google. 
Bennie CalliesBennie Callies
Has this issue been resolved?
Jason HossJason Hoss
The issue was related to the GSuite configuration and not Okta.
Shay LangShay Lang
Hi Json,
We have the same issue, can you elaborate what was the problem in gsuite?
thanks in advance
Shay