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Kalvin WengKalvin Weng 

slowness to show the login page

Dear support ,

We experience the slowness to use the SSO vir [companyname].okta-emea.com. Sometimes, it's too slow to see the sign in GUI. Only can see "Provided by Okta" & “Privacy Policy” in the login page. If we use the proxy via HK , everything is OK. Those affected users are located in China. I am not sure do we have any steps to do the troubleshooting or solution. Thanks
Best Answer chosen by Dylann Fezeu (Customer First Programs)
TeDeryl BrownTeDeryl Brown (Okta, Inc.)
The slowness is likely due to the firewall that is in place in that part of the globe. The best solution in this case would be to use the proxy as mentioned above.