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Jerry Wood-ADMJerry Wood-ADM 

Password Recovery for AD other than SMS

Are there options being considered for Password Recovery (Reset) other than SMS in the future?  We have found that SMS is cost prohibitve when considering overseas charges, etc.
Wils DawsonWils Dawson (Okta, Inc.)
Hi Jerry,

Okta supports SMS, email, and security question as options for self-service password recovery today. You can selectively enable SMS by group (e.g. domestic users) to reduce costs. We are always looking at ways to improve this and encourage you to create an idea in the help center if you have specific sugesstions.

Thanks,
Wils
Dylann FezeuDylann Fezeu (Customer First Programs)
Hello,

Thanks for posting your inquiry in Okta Community Portal.

If you receive a great answer to your question(s), please help readers find it by marking it the best answer. Hover over the answer and click "Best Answer." 

Thank you,

Dylann Fezeu
Okta Help Center Team