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Karl ReimerKarl Reimer 

Attempting to silently rollout chrome extension UNinstalls/blocks extension?

Hello all,

I recently attempted to roll out the Okta chrome extension via Group policy using these instructions:
https://support.okta.com/help/Documentation/Knowledge_Article/Silently-Install-the-Browser-Plugin-1980314228

However, when applying the policy to my test machine (which actually already had the plugin installed) it UNinstalled and disabled the Okta plugin. Attmepting to reinstall the plugin from Chrome web store results in this error:
 
Okta Secure Web Authentication Plug-in (extension ID "glnpjglilkicbckjpbgcfkogebgllemb") is blocked by the administrator.



When applying the policy to a machine that does NOT have the plugin installed, the plugin does not install.

The policy is applying correctly (it is listed in gpresult as successfully applied.) And it is clearly affecting chrome's extension list - just... in the opposite of the desired way.

Any ideas as to what I should try next?

Also, in the chrome documentation here: https://support.google.com/chrome/a/answer/188453?hl=en
I noticed under the master_preferences install instructions this bit "If you don't include a granted_permissions section, Chrome immediately disables the extension." I wasn't sure if that relates because I'm installing via Group Policy and not the master_preferences file, but I just noted that that describes a very similar problem to the one I am having.

Thank you!
-Karl
Karl ReimerKarl Reimer
I'm not using the Enterprise version of Chrome - this is likely the issue. I will test with enterprise and report back :)
Karl ReimerKarl Reimer
I've installed the Enterprise version of Chrome and I am still having this issue as described above.
Karl ReimerKarl Reimer
I have identified the issue, the code for the list of forced installed apps provided in the https://support.okta.com/help/Documentation/Knowledge_Article/Silently-Install-the-Browser-Plugin-1980314228 help article was truncated, apparently by a display issue in my browser? Not exactly sure why, but this is what the article then listed: glnpjglilkicbckjpbgcfkogebgllemb;https://clients2.google.com/service/upd

After correcting it to the proper: "glnpjglilkicbckjpbgcfkogebgllemb;https://clients2.google.com/service/update2/crx" this policy now works.