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Erin WoodallErin Woodall 

Managing multiple AWS Accounts with cross account roles

I followed the process from the Okta site on how to configure multiple AWS accounts but the roles for the child accounts are not being listed after I assign the application to a user. I did make the role in the child accounts "Okta-Idp-cross-account-role" as specified in the instructions. I also have the role in the child account trusting my master account and Okta(identity provider). How do I get Okta to list the roles from my child accounts? 
Emanuel CostisorEmanuel Costisor (Okta, Inc.)
Hi Erin,

If everything is correctly configured, but you don't see the AWS roles in Okta, then all you need to do is to go to the Okta admin page -> Applications -> bottom of the right panel -> click on Refresh Application Data button. This will download all the AWS roles set for Okta authentication.

If the above does not resolve the issue, then please submit a support ticket via the support portal (https://support.okta.com/help) for further investigation.

Thank you,
Emanuel