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Sam JohnsonSam Johnson 

Error provisioning active_directory user: A device attached to the system is not functioning.

Hello,

I have a Okta group that is being pushed to our AD isntance via the "Push Groups" section. I have a script that auto creates new users and pushes them to Okta via the API, then Okta pushes the new users to AD. For some reason I am now getting this error (Error provisioning active_directory user: A device attached to the system is not functioning) when trying to push the user. Any idea on why this is? AD agents are up and running, I can push the group sucessfully but can't push a user.

Thanks!
Sam JohnsonSam Johnson
Turns out that error will show up when you try and push a samAccountName that is more than 20 characters long.
David GregoryDavid Gregory
I thought the same thing, but the error moved from "Application assignments encountered errors" to "Profile push updates encountered errors" after I changed the SAM Name to 20 characters or smaller.
Sam JohnsonSam Johnson
That's weird. Something else is happening for you then. Once I put the samAccountName down under 20 characters it went right through.