JIRA cloud provisioning Skip to main content
How satisfied are you with the Okta Help Center?
Thank you for your feedback!
How satisfied are you with the Okta Help Center?
Very Dissatisfied
Very satisfied
Enter content less than 200 characters.
Ask Search:
Sian Brown (Old Login)Sian Brown (Old Login) 

JIRA cloud provisioning

When clicking "Enable provisioning" under Push Groups within OKTA for JIRA Cloud it takes me to the assignments tab and doesn't display any information for me to enter. Under the help notes it appears I should be prompted with a username / password / group as per this article: http://saml-doc.okta.com/Provisioning_Docs/Jira_Cloud_Provisioning.html.

Are there additional steps we need to perform first?
Emilian AldeaEmilian Aldea (Okta, Inc.)
Hello Sian,
 Emilian here with Okta's Customer Support Team, thank you for reaching out to us!

 Regarding the matter you've addressed, this seems to be a UI issue. Please try the folloowing:
- Try doing the same operation from a different web browser;
- Try using a different administrative account to enable the Provisioning; 
- Try enabling the Provisioning for a different applicaiton (if available) and if the issue persists, please open up a case with us;

Thank You,

Emilian Aldea
Technical Support Engineer
Okta Global Customer Care