When OKTA changes a user status based on password policies how can the application be aware of it Skip to main content
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Jubin ThomasJubin Thomas 

When OKTA changes a user status based on password policies how can the application be aware of it

I have set the password policy as to expire after 90 days. So, after 90 days the status of a user will be changed to "password reset" in OKTA. I wanted to apply the same status in my internal user status too. Is there any webhooks/event provided for getting this information or should I call the user details service and collect this?
Silviu MuraruSilviu Muraru (Okta, Inc.)
Hi there!

In order for you to properly see exactly which of your users are in a status of expired password we recommend you to use a browser Plugin, named Postman. I am going to put below the link which presents how to configure Postman for your organization.

https://developer.okta.com/docs/api/getting_started/api_test_client.html

After setting up Postman, you are going to have a collection of different API calls that you will be able to use.
The API call that you need appears in the Postman's collection under "List Users" folder --> "List Password Expired Users" and it's going to look like this (on default): {{url}}/api/v1/users?filter=status eq "PASSWORD_EXPIRED"&limit=25.

Unfortunately, from the admin console there is no way to extract this kind of report, but you can submit a feature request using the 'Suggest a feature' option at the bottom of the Okta admin console. Features suggested in our community are reviewed and can be voted and commented on by other members of the community, therefore making it much easier for the engineering team to understand the priorities that you have for feature requests. From there, the PM team will review the top 30 most voted upon ideas each month and provide feedback/roadmap status on these via the forum.

Silviu Muraru
Technical Support Engineer | Okta