How to remove "Request APP" from the Application search box Skip to main content
https://support.okta.com/help/answers?id=9062a000000xzidqag&refurl=http%3a%2f%2fsupport.okta.com%2fhelp%2fanswers
How satisfied are you with the Okta Help Center?
Thank you for your feedback!
How satisfied are you with the Okta Help Center?
1
2
3
4
5
Very Dissatisfied
Very satisfied
Enter content less than 200 characters.
Ask Search:
Nidhin C KNidhin C K 

How to remove "Request APP" from the Application search box

Hi Experts,

Currently we have published few apps in Okta, but users are searching some other apps and they are click on Request an app button if they didnt find the app. Is there any way to hide that button?

Note: Okta Home footer is already in disabled state
 
Best Answer chosen by Nidhin C K
Adam LoweAdam Lowe (Okta, Inc.)
In a sense, the option to request an app cannot be explicitely disabled, but you can change the behavior.  If you have enabled the self-service option for users, they will instead be presented with an option to "Search App Catalog".  This will bring them to another page where they can search for apps to add that you've configured in self-service.  However, if they are unable to find the desired app, the results of the search will show an option to contact an admin.  In that case, the user will be presented with a prompt to provide the information for the app they want and this will send you an email, just as in the case where a user clicks to request an app.

If this functionality is not desirable for you, I'd recommend putting in a feature request a way to disable it.

All Answers

Adam LoweAdam Lowe (Okta, Inc.)
In a sense, the option to request an app cannot be explicitely disabled, but you can change the behavior.  If you have enabled the self-service option for users, they will instead be presented with an option to "Search App Catalog".  This will bring them to another page where they can search for apps to add that you've configured in self-service.  However, if they are unable to find the desired app, the results of the search will show an option to contact an admin.  In that case, the user will be presented with a prompt to provide the information for the app they want and this will send you an email, just as in the case where a user clicks to request an app.

If this functionality is not desirable for you, I'd recommend putting in a feature request a way to disable it.
This was selected as the best answer
Neil DeckerNeil Decker
My company would very much like to disable as we are heavily promoting a Service Portal-only ticketing process, but this allow users to bypass that. How do I put in a feature request? 
Gerwin PostmaGerwin Postma
Is there already a Feature Request ? Where can i Upvote ?