just wanted to check like if we have developed a custom utility for ex creating users with recovery question and password or any other custom utility.How do we deploy the same in Okta/cloud infrastructure. Do we have to raise a case with okta to do the same?
Okta does not distribute third-party tools/utilities for resource manipulation using API calls. While this is not prohibited, you can distribute your utility individually with the specification that it is not Okta-supported.
Okta does already offer some tools on Github that do the same, using different technologies.