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Keith WorkKeith Work 

Users deactivated if they don't set up their accounts

We recently had a couple users try and use Okta and discover that their accounts are deactivated. I believe they failed to respond to the initial set up email that prompts them to enter their alternate email, etc. Is that expected behavior that they would be deactivated after a certain time? What is the time period and do we have any control over it for our users maybe?

Thanks,

Keith
Vasile DragomirVasile Dragomir (Okta, Inc.)
Hello , 
As admim you have possibility  to  edit Activation email period between 8 h up to 180 days 

From your OKTA admin account.  Go Security Tab - General 

Here you can see for how many hours/days is the  Activation email valid for.By default  is set  for 7 days. 

You can edit this period between 8 h up to 180 days