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Scott ReynoldsScott Reynolds 

When is an Okta license considered used?

Is an Okta license considered used when a user is activated or when they log in for the first time?  For example, if we purchase 1,000 licenses and activate 900 users, but only 750 of the users actually log in to Okta, is our available license count 100 or 250?  Thanks.
Cristian MondiruCristian Mondiru (Okta, Inc.)
Hello Scott,


 Currently, only acitve users are counted in the user license, therefore the available licence count for your use case is 100.
 The licence count is tracked periodically by the Account Executive, which will also be able to provide you with updates.


Thank you,
Cristian Mondiru
Technical Support Engineer
Okta Global Customer Care
Scott ReynoldsScott Reynolds
Thanks.