Hi, I am trying to access the 2nd AD in the same network by okta agent but getting the error, domain can't be registered or domain not found Skip to main content
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Vishal khoslaVishal khosla 

Hi, I am trying to access the 2nd AD in the same network by okta agent but getting the error, domain can't be registered or domain not found

Silviu MuraruSilviu Muraru (Okta, Inc.)
Hi,

This is Silviu, Technical Support Engineer (Tier ll) within Okta.
The "domain not being able to be registered" when trying to set up an infrastructure with an Okta AD Agent sounds like a Firewall issue. If I am to pinpoint I would say you have to whitelist some domain name services.
Still, we do need a higher level of detail to properly troubleshoot such an issue.
Please open up a case with us and we'll surely get a better understanding of the situation that way.
You can even get with us in a remote screen-sharing session.

Wish you all the best in your work!


Thank you,

Silviu Muraru
Technical Support Engineer | Okta