Geting the message "Okta site can't be reached". What could be the cause if all other users can reach the page. Skip to main content
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Mike KlawitterMike Klawitter 

Geting the message "Okta site can't be reached". What could be the cause if all other users can reach the page.

Andrei AldeaAndrei Aldea (Okta, Inc.)
Hi Mike,

If this issue occurred on your production org today, then it very well may be related to the Trust incident that took place - for more information, please visit https://trust.okta.com/ .

If this issue occurred on a preview org, or has been affecting a particular user for a longer period of time, then I'd say it looks like an environmental issue. Perhaps try a different browser or machine and see if the issue still occurs for that user.

I hope this helps answer the question!

Best regards,
Andrei