Can Admins view applications added to a users personal page?
We deployed an application (ADP) to everyone in the company. Many users had added this application to their personal page to leverage SWA and their personal credentials. Now there are two tiles on their home page, one managed centrally, one added by them. This is causing confusion for some users, and it would be great if admins could view all applications they have to assist in troubleshooting. Maybe even a "simulate home page." We should not have the ability to login on their behalf, because they can add personal applications. Just looking for a list of apps.
Hello Jeff, I understand your point but we don't have an "simulate home page". In this case i have 3 solutions : 1. hide one of the apps to users. 2. change the logo of one of them - might cause issues but still an option. 3. make them remove the one added by them and the managed centrally one - go on sign on tab and mark the "User sets username and password".
On my last solution, your users will no longer use the one added by them and they will use the one provided by you but the difference is that they can still use their personal credentials and confusion will no longer exist.
If you need futher assistance on this, open a ticket and we will help you do that.