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Aman SinghAman Singh 

Name Change

We have a few users that need to have their names and login info updated. Currently, I've just changed the display names in AD and created email address in AD. I wanted to double check if updating the email address and username in AD would be detected by Okta. If not, would it be better to create new accounts or would we just need to update the attributes in Okta manually. Either way, I'd just like to make sure that there is minial downtime when switching the users over to their new names.
Best Answer chosen by Aman Singh
Theo ChimbgaTheo Chimbga
Hi Aman,
If your AD agent has a default configuration, any changes made in AD will be imported into Okta. Assuming the AD agent has the import schedule enabled, you might find the email changes that you’ve made already in Okta. So in short, email and UPN changes made in AD will appear in Okta at the next import.
Hope that helps
Theo
 

All Answers

Theo ChimbgaTheo Chimbga
Hi Aman,
If your AD agent has a default configuration, any changes made in AD will be imported into Okta. Assuming the AD agent has the import schedule enabled, you might find the email changes that you’ve made already in Okta. So in short, email and UPN changes made in AD will appear in Okta at the next import.
Hope that helps
Theo
 
This was selected as the best answer
Ryan RigbyRyan Rigby
What about the apps? UPN and email update on the users okta account but the username being passed to the applications is still the old one - how do we get all apps to update to match the new username?
Ricky ClemmonsRicky Clemmons
I am having a similar issue was this answered directly or at all?