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Pallavi ThotaPallavi Thota 

what happens if okta ad agent is not connected and running

One of the okta AD Agent is not connected to OKTA and is inactive, what are the consequences we face if the OKTA AD Agent is not Acitve
Best Answer chosen by Pallavi Thota
Marian ChirvasaMarian Chirvasa (Okta, Inc.)
Thank you for reaching out to Okta Support, my name is Marian and I will be assisting you with this case.
If your AD Agents is not connected, then the connection between Okta and AD is down/broken. The consequence is that all changes made in AD will not be updated in okta until the AD Agent is connected and runnimg. Please check the following documentaion regarding the AD Agent, and if you have any further question, you can open a support ticket with Okta support team. 

https://help.okta.com/en/prod/Content/Topics/Directory/Okta%20Active%20Directory%20Agent.htm?Highlight=ad%20agent

 

All Answers

Marian ChirvasaMarian Chirvasa (Okta, Inc.)
Thank you for reaching out to Okta Support, my name is Marian and I will be assisting you with this case.
If your AD Agents is not connected, then the connection between Okta and AD is down/broken. The consequence is that all changes made in AD will not be updated in okta until the AD Agent is connected and runnimg. Please check the following documentaion regarding the AD Agent, and if you have any further question, you can open a support ticket with Okta support team. 

https://help.okta.com/en/prod/Content/Topics/Directory/Okta%20Active%20Directory%20Agent.htm?Highlight=ad%20agent

 
This was selected as the best answer
Pallavi ThotaPallavi Thota
Thank you Marian,
Can you guide me how to create a new connection between OKTA and my AD.
Your help would be appreciated.

Thanks in advance.