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Hongmai NguyenHongmai Nguyen 

How do I turn off the email notification for new users?

When I assign a new users to an application using the Okta portal, each new user receives an email notification. Can I turn off this email notification? I do not want new users to receive an email notification from Okta. Thank you.
Best Answer chosen by Dylann Fezeu (Customer First Programs)
Vlad HumaVlad Huma (Vendor Management)

Hello,

Thanks for reaching out to the Community. Okta sends email notifications for a variety of reasons, including:

- User activation
- Forgotten password
- Reset password
- Serl-service unlock account

I have attached a link with further details regarding Okta Email and SMS options that might answer your inquiry.

If your users are receiving other type of emails, I recommend reaching out to Okta Support in order to take a closer look at your situation.

#Link:  https://help.okta.com/en/prod/Content/Topics/Settings/Settings_Email.htm?cshid=Settings_Emails_SMS#Settings_Emails_SMS1

Thanks,

Vlad

 

All Answers

Vlad HumaVlad Huma (Vendor Management)

Hello,

Thanks for reaching out to the Community. Okta sends email notifications for a variety of reasons, including:

- User activation
- Forgotten password
- Reset password
- Serl-service unlock account

I have attached a link with further details regarding Okta Email and SMS options that might answer your inquiry.

If your users are receiving other type of emails, I recommend reaching out to Okta Support in order to take a closer look at your situation.

#Link:  https://help.okta.com/en/prod/Content/Topics/Settings/Settings_Email.htm?cshid=Settings_Emails_SMS#Settings_Emails_SMS1

Thanks,

Vlad

 

This was selected as the best answer
Dylann FezeuDylann Fezeu (Customer First Programs)
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