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Robert MorleyRobert Morley 

How to add an email alias to Office365 user

Since we turned on okta provisioning of Office365 users, my email aliases were wiped out.  How do I now add an alias to an office365 user?  I am unable to do it in the office 365 admin portal as the account is synced.
Jaypee ManansalaJaypee Manansala (Okta)
Hi Robert,

Thanks for posting your inquiry in Okta Community Portal.

If your tenant is utilizing the Okta Enhanced Provisioning features with Microsoft Office 365 this is expected --when these features are used O365 is no longer the source of truth for users, it will be the Okta Universal Directory or in common cases On Premise Directories /or HR apps via Okta. So in this scenario you need to bring the proxyAddresses attribute and mapping it to O365.

This topic as well as more information on the enhanced provisioning features can be found here, https://support.okta.com/help/Documentation/Knowledge_Article/Okta-Enhancements-with-Microsoft-Office-365-Integration-1961576155#ProxyAddresses

Best,

JP Manansala
Robert MorleyRobert Morley
That seems to work!  Thank you
Dylann FezeuDylann Fezeu (Customer First Programs)
Hello,

Thanks for posting your inquiry in Okta Community Portal.

​If you receive a great answer to your question(s), please help readers find it by marking it the best answer. Hover over the answer and click "Best Answer." 

Thank you,

​Dylann Fezeu
Okta Help Center Team