Setting up Okta verify with new phone and computer
I recently got a new phone and am trying to setup my Okta Verify again on my phone. I need to re-scan the barcode however I am not able to reset it from my desktop settings. It won't allow me to Edit changes in my profile because is asking me to authentiate in with Okta Verify, which I can't set up. Thanks for the help!
REASON For obvious security reasons, only IT admins can connect a new employee's phone to his company OKTA user that is used to connect to sensitive corporate resources.
HOW TO (for OKTA Administrators) Connect to your OKTA site (companyname.okta.com) > open ADMIN panel(companyname.okta.com/admin/dashboard) > Find the username under PEOPLE > press More Actions > Reset Multifactor and then Clear User Sessions.