If a users phone is in airplane mode, does using Okta Verify codes work to authenticate them using a laptop or other device that is on the network? Skip to main content
https://support.okta.com/help/answers?id=9062a000000bbrqqas&refurl=http%3a%2f%2fsupport.okta.com%2fhelp%2fanswers
How satisfied are you with the Okta Help Center?
Thank you for your feedback!
How satisfied are you with the Okta Help Center?
1
2
3
4
5
Very Dissatisfied
Very satisfied
Enter content less than 200 characters.
Ask Search:
Jerry GeyerJerry Geyer 

If a users phone is in airplane mode, does using Okta Verify codes work to authenticate them using a laptop or other device that is on the network?

Not sure if OKta Verify can be used if it is not connected to the network. Is there any communication going on between the phone and Okta regarding the one time codes?
Aleks BulajicAleks Bulajic (Okta, Inc.)
Hi Jerry,

Thanks for reaching out to the Support Community, and great question! To confirm, yes, there is communication that occurs between Okta verify and Okta.

When devices that host the Okta Verify app are in airplane mode/have no internet connection, Okta verify codes do work to authenticate users who are using another device that does have internet connection. End users have 30 seconds to enter the pass code before the app refreshes with an updated code.

On the other hand, as probably assumed, Okta Verify Push does require a working internet connection in order for the push request to be sent to the device.

Additional details around Okta Verify can be found here: https://support.okta.com/help/Documentation/Knowledge_Article/Okta-Verify-1346622682

Thanks!

Aleks Bulajic
Technical Support Engineer
Okta Global Customer Care
Dylann FezeuDylann Fezeu (Customer First Programs)
Hello,

Thanks for posting your inquiry in Okta Community Portal.

If you receive a great answer to your question(s), please help readers find it by marking it the best answer. Hover over the answer and click "Best Answer." 

Thank you,

Dylann Fezeu
Okta Help Center Team