Automatic provisioning of user John Smith to app Active Directory failed: Error provisioning active_directory user: The object already exists. Please fix this on the Tasks Page Skip to main content
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D. PolkD. Polk 

Automatic provisioning of user John Smith to app Active Directory failed: Error provisioning active_directory user: The object already exists. Please fix this on the Tasks Page

Jeff WilliamsJeff Williams

Hi,
We've found that this is often because the user's AD account is locked out, disabled, or there's another account using the same UPN in disabled users. Also ensure the user object is targeted to an OU that Okta has delegated access to.

Jeff