this is the first time you are connecting to okta.com from this browser on iPhone after you have previously logged in multiple times
Getting message: this is the first time you are connecting to "xxxxx".okta.com from this browser on a iPhone after you have previously logged in multiple times. Have to log back in. Is there a way to stay signed in?
Thank you for reaching out to Okta. Glad to assist with this. Can you let us know the steps to reproduce the scenario? Are you getting this message when trying to access a specific application? If so, what application is that?
Hi Daisy, We are trying to access Skype for Business on a iPhone 7 that has MDM Microsoft Intune ( Company Portal ) installed and enrolled that we use 2 factor authentication with Okta verify. We have signed in a used Skype many times. Just seem to be getting signed out and acts as if we are signing in for the first time.
Thank you for the information. This would require further troubleshooting since we need to review your configuration and may need an example user so that we can look into the system logs. Can you please create a Support case via https://support.okta.com/help/cases?