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Latoya StoddardLatoya Stoddard 

Outlook login lopp

I have a user when when go to login into Outllok he keeps getting prompted by Okta login in page. He enters username and password (which we have verified is correct). Outlook will start to load and will pop login page again.

Removed outlook profile
Removed saved credentials
unistalled and reinstalled office

What else can we do to get this user logged in?

Jonathan WhitehouseJonathan Whitehouse
If this is a Win 10 and Office 365 user, try removing/deleting saved credentials from "Access work or school" from the Accounts section of Control Panel.

Control Panel > Accounts > Access work or school.
Latoya StoddardLatoya Stoddard
I removed credentials from there and via the cmd line