The Okta Verify app has significant issues on the latest versions of Android when accepting the push notification Skip to main content
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Matt HoranMatt Horan 

The Okta Verify app has significant issues on the latest versions of Android when accepting the push notification

Since a recent update to the Okta Verify app, it is no longer possible to accept the push notification from the notification area. When I click "Accept", it just brings up the app, where I have to accept again.

This happens 99% of the time. Sometimes, this behavior does work as expected, but the Okta app flashes to the foreground, popping me out of whatever app I was in before (often losing my work).

This has been extremely frustrating. I have heard reports of my colleagues experiencing similar issues. This all happened around the same time, when it became impossible to accept the notification from the lock screen.
Mihai BurceaMihai Burcea (Okta, Inc.)
Hello Matt,

Thank you for reporting this. We do already work on this issue and once we identify the cause, we should release a new version of the application. 

Thank you!