Thank you for reaching out to Okta, my name is Alex. Please open up a case with Okta Support, to provide a more adequate answer we needs more details and raising a ticket is the best way to go.
Thank you, Alex Technical Support Engineer Okta Global Customer Care
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Alex - we are not officially using Okta, cant seem to be able to create a case. I only made user so I could write this in the discussion board. When we try to sign into a web service, we immediately get redirected to an custom okta landing page where it wants to authenitcate the login. Not sure if there is a browser issue or what.