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Ben SnapeBen Snape 

Outlook prompts for password at first login and after password change

Hi,
My clients Office 365 domain is federated with Okta and SSO is setup, this works great for all web apps.
When using Outlook for the first time they have to logon to Office 365 to confirm the license and also logon when their password is changed.

I know this question was asked 3 years but has anyone got a work around for this now?

Thanks
Ben
BehrouzBehrouz (Okta, Inc.) 
Hi Ben,
Thanks for contacting Okta.
I believe what you do need in this case is Office 365 Silent Activation.
Okta Office 365 Silent Activation allows for a seamless experience for accessing Microsoft Office. Using Okta as an identity provider, this option enables silent activation for shared workstation or VDI environments. Once your end users have logged into a domain-joined Windows machine, no further activation steps are required:
https://support.okta.com/help/Documentation/Knowledge_Article/Office-365-Silent-Activation-1127780439


Thank You,

Behrouz Ghorchi
Technical Support Engineer
Okta Global Customer Care

 
Ben SnapeBen Snape
Thanks for the info.
I've got the feature enabled and setup the clients system.

The pre-requiresites are setup and Okta configured.
The sign-in box still appears.

I couldn;t see any info on the IWA version, they use 1.10. currently.

Azure AD Connect was setup for SSO already, would this have an effect on the Okta performance?

Cheers
Ben