Known Issue - Retirement of Salesforce Default Certificate does not impact Okta customers Skip to main content
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Known Issue - Retirement of Salesforce Default Certificate does not impact Okta customers
Published: Aug 2, 2017   -   Updated: Aug 2, 2017
Known Issue: Retirement of Default Certificate affects SAML Single Sign On into Salesforce

Salesforce customers have received Product and Service notifications from Salesforce indicating that a certificate for proxy.salesforce.com is being retired. This change impacts some Salesforce customers who are using SAML Single Sign-On in a specific configuration (Service Provider Initiated). 

Due to Okta's configuration as an Identity Provider and the manner in which Okta has implemented SAML, this change has no impact for Okta customers. No migration or mitigation efforts will be necessary to maintain service for either Service Provider or Identity Provider Initiated SSO flows. 

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Comments

  • Malika Williamson on September 28, 2017

    We are a SFDC customer also and setup using SAML and need to know what actions should be done.

  • Eric Tipton on September 19, 2017

    Can someone confirm that this is in reference to this article/notice:

    https://help.salesforce.com/articleView?eid=ss-tc&id=Default-Certificate-to-Retire-on-August-7-2017&language=en_US&type=1

  • Naresh Kumar on September 8, 2017

    Will generating a new self-managed client certificate in Salesforce have any impact? Can the salesforce customer go ahead and safely generate a new certificate?

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