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How do I manually remove device management from my Android or IOS device?
Published: Feb 17, 2018   -   Updated: Jun 22, 2018

Issue: How do I manually remove device management from my IOS device?

Applies to:
Resolution:
  • for iOS devices:
    • go to Settings > General > Device Management and tap the Okta MDM Configuration profile
    • tap Delete Profile
  • for Android devices:
    • launch Okta Mobile
    • tap the settings icon in the upper left and tap Sign Out
    • tap Sign in with a different account
    • if the above steps fail:
      • navigate to Settings > Security > Device Administrators (or Device Admin Apps)
      • deselect Okta Mobile