The Adoption Toolkit is based on our experience and best practices developed over the years with many deployments of varying size and complexity. The toolkit includes resources our customers have identified as the most helpful.
When you implement Okta, you ask end users to change the way they work. This process takes time for end users to accept and feel ready or willing to use the new solution. End user adoption efforts should start as soon as the project kick off. to build and deploy the environments occurs. This gives them time to accept the solution while the implementation team builds and deploys your identity management solution. This means your customers will be prepared to accept the new experience when it goes live. Below is the list of templates the implementation team can use to start organizing end user adoption efforts throughout your Okta execution project lifecycle.
The User Adoption folder of the toolkit contain general templates which can benefit any customer. The provided materials in the, “User Adoption Toolkit” folder are most effective when leveraged in the following order:
Getting Started Toolkit (a printable version of this information)
The Single Sign-On (SSO) folder of the toolkit only applies to customers who are deploying SSO in their environment. The provided materials in the, “Single Sign-On (SSO)” folder are most effective when used in the following order: