Box profile update feature does not update the email address Skip to main content
https://support.okta.com/help/oktaarticledetailpage?childcateg=&id=ka0f0000000ay2wkag&source=documentation&refurl=http%3a%2f%2fsupport.okta.com%2fhelp%2fdocumentation%2fknowledge_article%2f100222976-box-profile-update-feature-does-not-update-the-email-address
How satisfied are you with the Okta Help Center?
Thank you for your feedback!
How satisfied are you with the Okta Help Center?
1
2
3
4
5
Very Dissatisfied
Very satisfied
Enter content less than 200 characters.
Box profile update feature does not update the email address
Published: Jan 10, 2015   -   Updated: Jun 22, 2018

Box requires the email address domain information to match the Box instance domain.  Example:  If the email address is email@abc.com, the Box instance has to have a domain of abc.com.  

If required, additional domains can be added to the Box tenant by contacting Box support.